View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001142 | T99X171.00 SKB Eagle_Vendor_Issue | General | public | 2021-02-08 16:20 | 2021-03-09 08:30 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (Amlogic) Mega Wu | Due Date | |
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001142: [BFX_AT100][BTF] A slow and no sound output issues were observed in the SKB TL's STB | ||||
| Description | Hi Kerwin A slow and no sound output issues were observed in the SKB TL's STB The information for that STB is as follows: issue log is.. .. ./main.log: 02-08 12:46:06.978 3495 3495 E lowmemorykiller: Kill 'com.google.process.gservices' (22543), uid 10009, oom_adj 700 to free 52312kB 02-08 12:46:14.824 3495 3495 E lowmemorykiller: Kill 'com.google.process.gservices' (22623), uid 10009, oom_adj 700 to free 51708kB 02-08 12:46:14.874 3495 3495 E lowmemorykiller: Kill 'com.android.providers.tv' (22594), uid 10019, oom_adj 700 to free 47116kB 02-08 12:46:14.923 3495 3495 E lowmemorykiller: Kill 'com.google.android.tvrecommendations' (22510), uid 10007, oom_adj 250 to free 64088kB 02-08 12:46:16.363 3495 3495 E lowmemorykiller: Kill 'com.android.vending' (22645), uid 10033, oom_adj 250 to free 90656kB .. ./system.log: 02-08 12:40:45.095 3798 4153 I ActivityManager: Process com.skb.btv.ime (pid 18864) has died: prcp IMPB 02-08 12:40:48.062 3798 5470 I ActivityManager: Process com.android.providers.tv (pid 19099) has died: prev LAST 02-08 12:40:49.979 3798 5471 I ActivityManager: Process com.google.process.gservices (pid 18357) has died: prev LAST 02-08 12:40:53.367 3798 5469 I ActivityManager: Process com.google.process.gapps (pid 19014) has died: prev LAST 02-08 12:40:55.978 3798 5469 I ActivityManager: Process com.android.vending (pid 19288) has died: prcl BFGS 02-08 12:40:56.898 3798 3970 I ActivityManager: Process com.google.process.gapps (pid 19450) has died: cch+5 CEM 02-08 12:40:57.430 3798 3816 I ActivityManager: Process com.android.vending (pid 19500) has died: prev LAST 02-08 12:40:57.622 3798 5469 I ActivityManager: Process com.android.providers.tv (pid 19527) has died: prev LAST 02-08 12:40:58.269 3798 10624 I ActivityManager: Process com.google.android.tvrecommendations (pid 19036) has died: prcl BFGS .. Do you know about this issue? Or, please check if there is a log that can be another clue. I'm sorry for the analysis request in this urgent situation. Thank you. YK.JUng | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) SY Yoon , (ALTech) Wooshin Kang , (ALTech) Younkwang Jung , (Amlogic) Matt Jheng , |
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Hi Mega, Shawn, Please help to check this OOM issue. |
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Hi All It has been confirmed that this issue occurred due to UI bugs. ( memory issue ) So I'll close this issue. Thank you for your support. YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-02-08 16:20 | (ALTech) Younkwang Jung | New Issue | |
| 2021-02-08 16:20 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2021-02-08 16:20 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2021-02-08 16:20 | (ALTech) Younkwang Jung | File Added: ec5c681dbd0c (2).zip | |
| 2021-02-08 16:23 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2021-02-08 16:23 | (ALTech) Younkwang Jung | Issue Monitored: (SW) Jacky Chiang | |
| 2021-02-08 16:23 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) Wooshin Kang | |
| 2021-02-08 17:01 | (SW) Jacky Chiang | Project | T99X171.00 SKB Eagle => T99X171.00 SKB Eagle_Vendor_Issue |
| 2021-02-08 17:01 | (SW) Jacky Chiang | Category | SW => General |
| 2021-02-08 17:02 | (SW) Jacky Chiang | Assigned To | (SW) Kerwin Chen => (Amlogic) Mega Wu |
| 2021-02-08 17:03 | (SW) Jacky Chiang | Note Added: 0006051 | |
| 2021-02-08 17:03 | (SW) Jacky Chiang | Issue Monitored: (Amlogic) Shawn Wu | |
| 2021-02-08 17:59 | (SW) Jacky Chiang | Issue Monitored: (Amlogic) Matt Jheng | |
| 2021-02-08 21:49 | (ALTech) SY Yoon | Issue Monitored: (ALTech) Younkwang Jung | |
| 2021-03-09 08:30 | (ALTech) Younkwang Jung | Note Added: 0006265 | |
| 2021-03-09 08:30 | (ALTech) Younkwang Jung | Status | assigned => closed |
| 2021-03-09 08:30 | (ALTech) Younkwang Jung | Resolution | open => fixed |
